Qiddiya, Saudi Arabia’s future capital of entertainment, sports, and culture spanning a 360 km² mega-project outside Riyadh, is hiring a Director – Operations & Event Delivery to lead event operations for its Cultural and Heritage program.
Position Overview
The Director will lead the planning and execution of all event operations and site-wide delivery at Qiddiya’s Cultural and Heritage program, ensuring safe, efficient, and high-quality delivery of cultural programming, guest experience, and large-scale event operations.
Key Responsibilities
- Lead end-to-end planning and execution of all event operations across the Cultural and Heritage program, including the Festival and year-round programming
- Translate programming, marketing, and commercial plans into detailed operational delivery models
- Lead planning and execution of logistics, site readiness, and event overlay, including temporary infrastructure, structures, utilities, and services
- Establish and enforce health, safety, and security (HSE) frameworks, including crowd management and emergency response protocols
- Ensure delivery of a high-quality, safe, and seamless visitor experience across all touchpoints
- Oversee management of operational vendors, contractors, and service providers
- Lead operational feasibility assessment of programming, commercial, and marketing initiatives
- Define and track operational KPIs including service levels, efficiency, and safety
Qualifications
- 12-15+ years of experience, with significant time in leadership roles overseeing large-scale operations and event delivery
- Proven experience planning and delivering large-scale events, festivals, or destination operations with high visitor volumes
- Strong experience in crowd management, HSE, and security operations within large public events
- Demonstrated ability to operate in high-pressure, real-time environments with critical decision-making responsibilities
- Experience managing multi-site or multi-zone environments and coordinating with government authorities and regulatory bodies
- Experience in pre-opening and activation phases of large-scale venues or destinations preferred
Job Details
Employment Type: Full-time
Location: Riyadh, Saudi Arabia (On-site)
