Qiddiya, Saudi Arabia’s future capital of entertainment, sports, and culture, is hiring a Director – Operations & Event Delivery to lead event operations and site-wide delivery across its Cultural and Heritage program, including the Festival and year-round programming.
Position Overview
This senior role is responsible for planning and executing all event operations and delivery — from logistics and site readiness to health, safety, and guest experience — ensuring safe, efficient, and high-quality delivery in line with asset objectives.
Key Responsibilities
- Lead end-to-end planning and execution of event operations across the Cultural and Heritage program
- Lead logistics, site readiness, and event overlay, including temporary infrastructure, structures, utilities, and services
- Establish and enforce health, safety, and security frameworks, including crowd management and emergency response protocols
- Ensure delivery of a high-quality, safe, and seamless visitor experience across all touchpoints
- Oversee operational vendors, contractors, and service providers
- Lead operational feasibility assessment of programming, commercial, and marketing initiatives
- Coordinate with Asset & Site Management on facilities, maintenance, and infrastructure readiness
- Define and track operational KPIs, including service levels, efficiency, and safety
Qualifications
- 12–15+ years of experience, with significant leadership overseeing large-scale operations and event delivery
- Proven experience planning and delivering large-scale events, festivals, or destination operations with high visitor volumes
- Strong background in crowd management, HSE, and security operations within large public events
- Experience managing complex, multi-site or multi-zone environments and vendor/contractor networks
- Ability to operate in high-pressure, real-time environments and coordinate with government and regulatory authorities
- Pre-opening and activation experience preferred
Job Details
Full-time · On-site · Riyadh, Saudi Arabia
