eventlab, an agency serving clients across the events, entertainment, hospitality, and experiential sectors, is hiring an Account Manager to join its team in Riyadh. The role is focused on growing and retaining the agency’s key client relationships, making it a strong fit for events professionals with a commercial, client-facing background. Anyone tracking Account Manager jobs in Riyadh will want to note this one — it’s a client-facing role inside one of the region’s dedicated events agencies.
Position Overview
The Account Manager will serve as the primary commercial point of contact for a portfolio of active client accounts, developing structured account growth plans and identifying cross-sell and upsell opportunities. The role works closely with delivery teams to ensure client expectations are consistently met across eventlab’s project calendar.
Key Responsibilities
- Serve as the primary commercial point of contact for assigned client accounts
- Develop and execute structured 12-month Account Growth Plans for key clients
- Identify cross-sell and upsell opportunities by understanding client needs and upcoming projects
- Conduct regular Strategic Business Reviews to assess client satisfaction and align on future requirements
- Manage contract renewals and flag early signs of account risk
- Maintain accurate CRM records covering client interactions and commercial activity
Qualifications
- Bachelor’s degree in Business, Marketing, Communications, or a related field
- Minimum 5–7 years of experience in account management, client success, or strategic B2B sales
- Previous experience in the events, hospitality, or marketing services industry is a strong advantage
- Fluency in both English and Arabic required
- Experience using CRM platforms with strong data accuracy and reporting discipline
Job Details
Employment Type: Full-time
Location: Riyadh, Saudi Arabia
Apply on LinkedIn: https://www.linkedin.com/jobs/view/4456154137/
