Four Points by Sheraton, part of Marriott International’s global portfolio, brings uncomplicated hospitality to travelers across the Kingdom. The Mecca property is hiring an Executive – Event Sales to support guest reservations, event sales, and Marriott Bonvoy service within the hotel’s Sales & Marketing team.
Position Overvie
The Executive – Event Sales handles guest calls, reservation requests, and event-related sales inquiries, using upselling techniques to maximize revenue while protecting guest loyalty. The role sits within the Sales & Marketing department and supports smooth coordination between guests, sales, and accounting teams.
Key Responsibilities
- Contact the relevant department (Sales, Data Administration, Accounting) to resolve guest calls, requests, or problems
- Use sales techniques that maximize revenue while maintaining guest loyalty, including upselling
- Process all reservation requests, changes, and cancellations received by phone, fax, or mail
- Enter Marriott Bonvoy information accurately when taking guest reservations
- Determine and issue complimentary gifts to guests as a gesture of appreciation for their loyalty
- Support Sales & Marketing with general office duties, including filing, emails, and correspondence
- Welcome and acknowledge guests according to brand standards, anticipating their service needs
Qualifications
- High school diploma or G.E.D. equivalent
- At least 2 years of related work experience
- No supervisory experience required
- Strong communication skills and professional telephone etiquette
- Ability to read and verify information accurately across multiple formats
Job Details
Employment Type: Full-time
Location: Mecca, Makkah Region, Saudi Arabia (On-site)
Apply on LinkedIn: https://www.linkedin.com/jobs/view/4447650872/
